Frequently Asked Questions
Genetic testing can feel complex and overwhelming, especially if you’re new to the concept. Trust, transparency, and education are at the heart of WinDNA’s mission. We want to raise awareness, not just for our genetic testing products, but for preventive healthcare across India. Here are answers to the most common questions.
A saliva or blood sample is collected and sent to our accredited laboratory. Results are delivered securely within 10 to 14 days.
Absolutely. At WinDNA, we follow strict data protection protocols and comply with Indian and global privacy laws.
Expect a detailed report indicating genetic risk factors, personalized recommendations for diet, exercise, and wellness, and a free session with a genetic counselor.
Anyone interested in proactive health: young professionals, people with a family history of disease, fitness enthusiasts, or those wanting personalized nutrition.
Contact our helpline or book a one-on-one with a certified counselor (Aarogyadoot)!
General & Process
Genetic testing examines your DNA. Your DNA is a unique code found in nearly all cells. Genetic testing is used to identify inherited tendencies for health conditions or susceptibility to certain diseases. It usually involves a simple saliva or blood sample, which is analyzed in a specialized laboratory.
Some common types include carrier testing (for inherited disorders), diagnostic testing (for symptoms), predictive or pre-symptomatic testing (for risk detection), pharmacogenomic testing (how you process medications), newborn screening, and ancestry or wellness DNA tests.
Not always. Some hospitals require a physician’s order, but many preventive or lifestyle DNA tests can be ordered directly through certified companies like WinDNA without a doctor’s referral.
Most results are available within 4 to 6 weeks after the laboratory receives your sample, though the exact timing may vary by test type.
Privacy & Security
Reputable providers comply with strict data privacy standards, using encryption and anonymization. Your data is never shared with third parties or insurers without your explicit consent. WinDNA is fully certified and medicolegally compliant for data privacy and protection standards. (Mention certifications here, if applicable.)
Indian law generally protects individuals from genetic discrimination, but insurers may request disclosure of certain results. Always read the privacy and disclosure policies carefully.
Reliability & Interpretation
Many DTC kits use advanced technology but may not match the clinical rigor, oversight, and counseling of hospital-based tests. For diagnosis or critical health decisions, clinical-grade tests are best. Therefore it is important to use a kit your doctor trusts and one that can help you take decision action, like the tests we have at WinDNA. (hyperlink the tests page).
Look for NABL, CAP, or equivalent accreditations, check reviews, and ensure the availability of certified genetic counselors. Illumina platform.
The genetic testing results indicate your risk or likelihood and are not a definite prediction of developing a condition. Professional counseling helps you turn results into practical lifestyle or treatment plans. At WinDNA we have qualified personnel to help you understand your results better.
Eligibility & Application
Those with a family history of genetic or chronic diseases, those seeking preventive care, individuals facing unexplained symptoms, couples planning a family, fitness seekers, or anyone curious about personal health optimization.
Yes. Newborn screening is standard, and pre-natal or carrier tests for parents can help with family planning. Discuss specifics with a genetic counselor or get in touch with us.
Yes, absolutely! Nutrigenomic testing helps design plans tailored to your genetic metabolism, absorption, and sensitivities for better outcomes.
Individuals with critical end-stage diseases (such as advanced cancer, terminal organ failure, or severe neurological decline) are generally not advised to undergo preventive genetic testing, as results may not alter ongoing clinical management. Always consult your doctor before deciding.
If a saliva sample is found unsuitable for testing (due to contamination, insufficient quantity, or not meeting collection guidelines), a ₹ 2000 re-testing charge will apply to cover processing and logistics.
Cost & Value
Prices vary from ₹5,000 to ₹50,000+ depending on the comprehensiveness, brand, and use case of these tests i.e. wellness test viz-a-viz diagnostic test. Always ask what’s included in the package because it can include additional components such as analysis, counseling, and follow-up or it could just be for the test and the report. At WinDNA we provide all of the above, inclusive in our tests as a single package.
Results & Next Steps
At WinDNA, we offer interpretation sessions, access to health experts or nutritionists, and personalized recommendations based on your test results.
Most genetic variants do not change over a lifetime, so retesting for the same panel is rarely needed unless new discoveries are made or additional analysis is desired.